Asus Laptop Help and How-To Guides
Many Asus laptop faults have a simple cause you can fix in a few minutes. These guides show the safe checks and say plainly when to stop.
How to fix it yourself
- How to Fix an Asus Laptop That Will Not Turn OnA dead Asus laptop is very often a drained or confused battery, not a failed motherboard.
- How to Fix an Asus Laptop That Will Not ChargeBefore you buy a new battery, check the setting that catches most people out: Asus laptops can be told to stop charging at 60% or 80%.
- How to Fix a Black Screen on an Asus LaptopThe laptop is on, the keyboard lights up, but the screen is black.
- How to Fix an Overheating Asus LaptopHeat is the main reason gaming laptops fail early.
- How to Fix an Asus Keyboard or Touchpad That Is Not WorkingA touchpad that suddenly stops is usually switched off, not broken.
- How to Fix an Asus Laptop Stuck on the LogoA laptop that never gets past the Asus logo is telling you something.
Questions and answers
See our frequently asked questions about repairs, prices, courier collection and data recovery.
Before you start
- If the laptop still works, copy your important files somewhere safe first.
- If the drive makes a clicking noise, switch off and stop.
- After a spill, do not turn the laptop on at all.
Questions
Are the guides free?
Yes. Try them before you book anything.
What if the guide does not fix it?
Call 020 7394 2521 or send the form. Tell us what you tried.
Get a quote
Tell us the model and what is wrong, and we reply with a quote. Bring the laptop to our London workshop at 80 Willow Walk, Unit 1, London SE1 5SY, or have it collected by insured courier from anywhere in the UK. Nothing is done until you have agreed the price.