Asus ExpertBook, ProArt and Chromebook 2024 Repair and Data Recovery
Asus released eleven ExpertBook, ProArt and Chromebook models in 2024: B3404, B3604, B5404, B5604 and seven more. We repair them at component level and recover data from them, in London or by insured courier from anywhere in the UK.
ExpertBook, ProArt and Chromebook models released in 2024
The model number is on the label underneath the laptop, after the word MODEL. The letters that follow it, such as B9403CVA, identify the exact version.
| Model | Number | Screen | Processor |
|---|---|---|---|
| ExpertBook B3 | B3404 | 14-inch | Intel Core Ultra Series 1 or 13th gen Core |
| ExpertBook B3 | B3604 | 16-inch | Intel Core Ultra Series 1 or 13th gen Core |
| ExpertBook B5 | B5404 | 14-inch | Intel Core Ultra Series 1 (Meteor Lake) |
| ExpertBook B5 | B5604 | 16-inch | Intel Core Ultra Series 1 (Meteor Lake) |
| ExpertBook P1 | P1403 | 14-inch | Intel 13th gen Core H / Core 5 210H |
| ExpertBook P1 | P1503 | 15.6-inch | Intel 13th gen Core H / Core 5 210H |
| ExpertBook P5 | P5405 | 14-inch IPS | Intel Core Ultra 200V (Lunar Lake) |
| ProArt P16 | H7606 | 16-inch OLED | AMD Ryzen AI 9 HX 370 + RTX 40 (2024) / RTX 50 (2025) |
| ProArt PX13 | HN7306 | 13.3-inch OLED | AMD Ryzen AI 9 HX 370 (2024); Ryzen AI Max+ 395 (2026 version) |
| ProArt PZ13 | HT5306 | 13.3-inch OLED | Qualcomm Snapdragon X Plus |
| ExpertBook CX54 Chromebook Plus | CX5403 | 14-inch | Intel Core Ultra Series 1 |
What is inside a 2024 ExpertBook, ProArt or Chromebook
- Intel Core Ultra Series 1 (Meteor Lake) arrives in ExpertBook B5 B5404/B5604 (up to 64GB DDR5, optional RTX 2050, two SSD slots with RAID, smart card reader) and B3 B3404/B3604 (also sold with 13th-gen Core; the second M.2 2230 slot is shared with the optional 4G modem).
- ExpertBook P5 P5405 (IFA 2024): Core Ultra 200V (Lunar Lake) with 16 or 32GB of LPDDR5X that cannot be upgraded, a 14-inch 2560x1600 144Hz IPS panel, one M.2 2280 and one M.2 2230 SSD slot, a discrete TPM, 63Wh battery and 65W USB-C Power Delivery charging.
- ProArt P16 H7606 and PX13 HN7306 (Computex 2024): AMD Ryzen AI 9 HX 370 with up to RTX 4070, OLED touchscreens and the DialPad built into the touchpad. The P16 has soldered LPDDR5X, two M.2 2280 slots and a 90Wh battery.
- ProArt PZ13 HT5306 is a detachable Windows-on-Arm model: Snapdragon X Plus, 13.3-inch 2880x1800 OLED and 16GB LPDDR5X. ExpertBook CX54 Chromebook Plus CX5403 brings Core Ultra to a 14-inch business Chromebook.
Repairs we carry out on 2024 ExpertBook and ProArt laptops
- Screen and hinge repairs
- Battery replacement
- Motherboard repair
- Keyboard replacement
- Data recovery and migration to a new laptop
Where memory, storage or charging parts are soldered to the board, a fault there is a board-level repair, not a part swap. That is the work we do. See every year on the ExpertBook and ProArt page.
Data recovery from a 2024 ExpertBook, ProArt or Chromebook
When one of these laptops will not start, the files are usually still there. ExpertBook and ProArt laptops use M.2 NVMe SSDs. Several models have two, sometimes set up as a RAID pair, and with those we need both drives. Business laptops often have BitLocker switched on by the company that issued them, so ask your IT department for the recovery key. Chromebooks are different: the files are encrypted to your Google account and the storage is often soldered to the board, so recovery depends on getting the Chromebook itself to start. Anything synced to Google Drive is not affected.
Windows 11 switches on device encryption on many of these laptops without asking. If the drive is encrypted we need the BitLocker recovery key, which is normally saved in your Microsoft account.
| Initial consultation | Free |
| Deleted files on a standard hard drive | £99 + VAT |
| Logical recovery, 1TB to 4TB | £150 to £250 + VAT |
| Physical recovery, single drive | £450 + VAT |
| SSD recovery | £450 to £650 + VAT |
| RAID 0, two drives striped | £650 + VAT |
We start with a free consultation and give you a price before any recovery starts. See data recovery and the full price list.
Questions
Do you repair 2024 ExpertBook and ProArt laptops outside London?
Yes. We collect by insured courier from anywhere in the UK and send the laptop back the same way.
My ExpertBook and ProArt is not in the 2024 list. Can you repair it?
Almost certainly. The tables cover the models we see most. Call 020 7394 2521 with the model number from the label underneath.
Can you recover my files if the laptop will not turn on?
In most cases, yes. On ExpertBook and ProArt laptops the SSD can be removed and read directly. On a Chromebook, recovery depends on getting the Chromebook itself to start. The first look is free.
Get a quote
Tell us the model and what is wrong, and we reply with a quote. Bring the laptop to our London workshop at 80 Willow Walk, Unit 1, London SE1 5SY, or have it collected by insured courier from anywhere in the UK. Nothing is done until you have agreed the price.